I will never go anywhere else! Royal Green was fantastic from start to finish. Everyone I worked with was helpful and knew their stuff. We were literally in a tight spot, on a tight timeline, and needed particular pieces and some detailed measurements to make it all work. We were not a big ticket order, but they treated us like gold. It was a pleasure to work with them and the installer, Expert Installations. Thank you!
Nelson was great - prompt, professional, thorough, knowledgeable. Found the problem and gave me some great tips to keep my appliances working well.
Delivery men were so polite and so hard working. The weather had been horrible all day but they still came to our home last with a smile and took our loaner fridge away.
The entire experience was professional! We have purchased other appliances from Royal Green. The service was always excellent!!
I just bought a new fridge and it is great. Friendly and professional service. I highly recommend doing business with them. Thank you!
K. Dean Neely
Dishwasher was damaged in delivery. Jeff, responded immediately that unit would be exchanged. New unit was delivered within a week just as promised. Excellent service.
Great customer service. Fast and responsive. Really good service staff - efficient and friendly. Wouldn’t go anywhere else in Westchester for appliances.
I accidentally ordered the wrong hood, and They quickly helped me pick out a more suitable option. When The delivery arrived, they were fast efficient and careful not to damage the appliances or the home. Highly recommend working with the Royal Green Staff!
Royal Green has proven to be knowledgeable, courteous and trustworthy during each of my several appliance purchases over the past 5 years. Thanks, Mo & team!
Everything about our purchase was excellent. RG had the washer, dryer and range we wanted at competitive prices. Delivered within a week. Delivery/install was efficient and friendly, and installers were very knowledgeable. Thanks you!
Nelson Vega is amazing in fixing my hood and my Bosch dishwasher. He represents Royal Green very well. They could not have a better technician / installer. He is the best!!!
This is the second order I have placed with Royal Green Appliance. They have what I need, they are competitively priced, they follow through and deliver on time. I could not ask for more.
I spoke with Dan about a Miele dishwasher. He had the one we wanted in stock. The dishwasher was installed the next day by Peps Installation. They did a great job, were on time, and courteous. We have been buying our major appliances with Royal Green for many years and will continue to do so.
I needed a new refrigerator, so after doing my homework on pricing and availability, I called Alfred at Royal Green. He had helped me previously with appliances that were a tricky fit, as my kitchen was rebuilt around some existing appliances that were no longer available. He immediately informed me that there were supply chain issues, and that there could be a lengthy delay, depending on the model that I chose. I had something very specific in mind, and could deal with the wait if I were able to get exactly what I wanted. Fortunately, Alfred is a patient man, because I had him send me comps on over a dozen models until I found what I wanted. Several conversations (and measurements) later, I finally pulled the trigger and placed the order. When the refrigerator came in, he worked with me to get it delivered on a day the worked for both me and my wife. Royal Green actually sent 4 people to my house, to remove the old unit and connect up the new unit. To my horror, when we pulled the old unit out, we realized that it would not fit between the countertops! After reviewing our options, the guys decided to remove the doors and lift the refrigerator out horizontally over the countertops! They did the same with the new unit, and carefully reassembled it in place.
I could not be happier with my entire experience with Alfred and Royal Green! I unhesitatingly recommend them!
I completely renovated my kitchen... just in time for Covid and all the supply chain issues! Despite the challenges, everything worked out perfectly and I can't say enough about the great customer service from Alfred Esposito and his team. He kept me informed about updates on delivery schedule and he did everything he could to get me the products as soon as possible. Everybody there was truly professional and helpful and in the end, I have a beautiful kitchen! I would strongly recommend Royal Green for appliances, especially now! Thanks Alfred!
We came into the showroom over the weekend to look at appliances and couldn't have been more impressed. Mo was incredibly knowledgeable and he was so patient - taking the time to explain the advantages of the different brands/models for every type of appliance. He was helpful in pointing out things we wouldn't have thought of, like the depth of the refrigerator being flush with cabinetry and all possible hood options for ranges, and answered every single question we had. He was upfront about delays in delivery due to Covid/supply chain issues and never tried to 'sell' us on anything...just educate us on all of the different options. We will definitely use Royal Green for all of our appliance needs going forward.
I had a good experience buying a refrigerator and range, it took a bit longer because of the virus things we're shut down but now that I got them everything is great.
When we remodeled our kitchen, Jeff was able to help us out and gave us a great deal on all of the appliances and helped us maximized the incentives offered by various companies. We also went back to Jeff when we needed a wine fridge and a third time when we needed a set of commercial washers/dryers.
Second the comments about great services. When things didn't go as planned (especially this year), the big box stores would not be able to provide the level of service that Jeff can.
Plus the prices are EXTREMELY competitive! I see no reason to go anywhere else for appliances.